Per the AICPA PCPS 2013 Top Issues Survey, the competition for top talent in the CPA profession continues to be of concern to practitioners. Retention of quality staff is a key issue.
However, according to an article on Business Management Daily, there is so much more to employee engagement than just retention. Engaged employees are more likely to be top performers and more likely to recommend the organization and its services to outsiders.
According to a Dale Carnegie Training White Paper titled, What Drives Employee Engagement And Why It Matters, the one thing that creates sustainable competitive advantage – and therefore ROI, company value and long-term strength – is the workforce, the people who are the company (in your case… the people who are your firm).
Dale Carnegie teamed with MSW Research to study the functional and emotional elements that affect employee engagement:
- Relationship with immediate supervisor
- Belief in senior leadership
- Pride in working for the company
Follow the link above, or click here, to read the white paper. It is very important to succession within your accounting firm.